Shipping Charges on Returns: The Customer is responsible for all shipping charges on returns or exchanges unless the reason for the return is a damaged item or wrong item shipped. Note: If your order was originally shipped free, we will refund the cost of the item less our cost of shipping unless the reason for the return is a damaged item or wrong item shipped.
Returns & Exchanges
Returns or exchanges must be initiated within 30 days of the date of receipt.
All returns and exchanges must be initiated by using our Return Form. A Return Authorization Number and Return Shipping Label will be generated to help you with your return. Returns or exchanges are only honored on items purchased at Fun Collections.
Refund Processing: Once the returned item(s) is received, the refund will be processed within 7-14 days. Refunds will be applied back to the credit card or PayPal account that was used in the transaction or upon request, may be applied to a Fun Collection gift certificate. Refunds for payments made by check or money orders will be applied to a Fun Collection gift certificate.
Defective or Wrong Item Received: Please do not return an item until you hear back from us after submitting the form below. We will make a decision about whether you need to return an item before getting a replacement or credit.