Our goal is to provide fast and friendly customer service. While our online store is open 24 hours / 7 days a week, our customer service is open Mon - Friday 10am to 5pm Pacific Time.
100% Satisfaction Guaranteed - We work hard to inspect items before shipping. However if there are any problems with your order, we will work hard to resolve everything to your satisfaction.
How To Order
Steps to place an order online or phone in an order. Find out how to change an order, cancel an order or send an order as a gift. Find out what payment options we offer.
FREE SHIPPING on order of $125 or more! We ship by UPS or USPS. Find out how to choose the best shipping method for your needs, how to track an order, request express shipping or ship to a destination outside of the U.S.
Returns and Exchanges
Need to return or exchange an item? Or did you recieve a damaged item? Find out the steps to get a replacement or refund.
Frequently Asked Questions
Commonly asked questions and answers regarding our order processing, shipping and store policies.